Privacy Policy

June 10, 2024 - Your privacy is of great importance to Recras B.V.. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do with the online service 'recras.nl' with information that we learn about you.

If you have any questions or want to know exactly what we track about you, please contact Recras B.V..

Getting a subscription

You can take out a paid subscription with our online service 'recras.nl', where we use your personal data to process the payment.
To do this we use your billing address, telephone number, payment details, e-mail address, name and address and IP address. We need these for the contract we conclude with you. We keep this information for one year after you cancel the subscription and seven years thereafter (this is the legal retention obligation).

Contact form and newsletter

The contact form allows you to ask us questions or make requests. For this we use your e-mail address, IP address, telephone number and name and address details. We do this based on your consent. We keep this information until we are sure you are satisfied with our response and for six months thereafter. This allows us to easily pull the information out when we have follow-up questions. It also allows us to train our customer service to become even better.

You can subscribe to our newsletter. It contains news, tips and information about our products and services. You can cancel this subscription at any time; every newsletter contains an unsubscribe link.
Your e-mail address will automatically be added to our list of subscribers. This data will be kept until the subscription is cancelled.

Advertising

We like to send you advertising about offers and new products or services. We do this by e-mail or by phone. You can object to this advertising at any time.

Disclosure to other companies or institutions

With the exception of the partners listed above, we do not under any circumstances give your personal data to other companies or institutions, except if we are required to do so by law (if the police demand it in the case of suspected crime, for example).

Our online service includes 'social media buttons'. These allow administrators of these services to collect personal data from you.

Cookies

Our online service uses cookies. Cookies are small files where we can store information so you don't have to fill it in every time. They also allow us to see when you visit us again.

You can disable the placement of cookies through your browser, but may cause some parts of our online service to stop working properly.

We have agreements with other companies that place cookies. However, we do not have complete control over what they do with these cookies. Please read their privacy statements as well.

Google Analytics

We use Google Analytics to track how visitors use our online service. We have entered into a processing agreement with Google for this purpose. This contains strict agreements about what they are allowed to track. We have not allowed Google to use the information obtained for other Google services. We also have Google anonymize the IP addresses.

Link Google for sending email

Recras may use a Google mail account to send mail. Recras use and transfer of information received from Google APIs to another app is in accordance with Google API Services user data policies, including restricted use requirements.

Security

Personal data security is of great importance to us. We ensure that your data is properly secured with us. We regularly adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement

When our online service changes, we naturally have to update the privacy statement as well. So always pay attention to the date at the top of this page. We will do our best to announce changes individually as well.

Accessing, modifying and deleting your data

If you have any questions or want to know what personal data we hold about you, you can always contact us. Please use the contact information at the bottom of this page.
You have the following rights:

  • get an explanation of what personal data we have and what we do with it
  • access to the exact personal data we have
  • having errors corrected
  • having outdated personal data deleted
  • revocation of consent
  • object to a particular use

Be sure to always clearly identify who you are so we can be sure we are not modifying or deleting data from the wrong person.

Filing a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the "Personal Data Authority.

Contact details

Recras B.V.
Helperpark 284-2
9723ZA Groningen
info@recras.nl
050-2112222